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COFACE WEST AFRICA BENIN
47-48 Quartier Guinkomey
7565 Cotonou 01

Tel./Fax: + 229 21 31 65 89
e-mail: commercial_bn@coface.com

Benin
Brazil
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COFACE WEST AFRICA BURKINA FASO 
Secteur 05, 1268, avenue Kwamé N'Krumah
01 BP 3240 Ouagadougou
Tel./Fax: +226 50 33 01 13

Cell.: +226 70 28 30 68
e-mail: coface_westafrica@coface.com
Office manager: djeneba_ouedraogo@coface.com
Managing director: philippe_hoeblich@coface.com
Burkina Faso


COFACE SERVICES WEST AFRICA CAMEROON

Imm. BICEC - 4ème étage
Avenue de Gaulle Bonanjo
BP 18342 Douala
Tel.: +237 33 42 51 53
Fax.: +237 33 42 00 96

Cameroon
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COFACE GABON SERVICES
Immeuble DIAMANT
2è étage
BP 1070
Libreville
Tel. : + 241 05 03 69 05
Fax : + 241 76 13 50
Email : coface_westafrica@coface.com

Gabon
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COFACE GHANA

Ghana
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COFACE SICR COTE D'IVOIRE
2 Cocody Plateaux
Lot n°85 Ilot 9
18 Abidjan
Tel.:+ 225 22 41 49 68
Fax.:+ 225 22 41 48 49
Ivory Coast
Japan
Latvia
Lithuania
Luxembourg

COFACE SERVICES MALAYSIA SDN BHD
CP 17, Suite 1304 13th Floor,
Central Plaza, 34 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel.:+60 (3)  2141 3380
Fax.:+60 (3) 2141 3381
e-mail:
enquiries@coface.com.my
Malaysia



COFACE WEST AFRICA MALI
Imm. Dramane Kouma
Av Cheick Zahed
BP E 4770 Bamako
Tel./Fax : +22 32 29 26 45

Mali
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COFACE NORWAY
Postboks 2006 Vika
0125 Oslo

Norway
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Portugal
Romania
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COFACE SICR SENEGAL

43, rue Albert Sarraut
Immeuble AGS Parchappe
BP 12454 Dakar
Tel: +221 33 823 69 92
Fax.: +221 33 842 08 87

Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa


COFACE SERVICES KOREA CO LTD
Kyobo Life Insurance Bldg. 9F
1 Jongno 1-ga, Jongno-gu
Seoul 110-714
Tel.:+82 (0)2 2088 7401 
Fax.:+82 (0)2 2088 7474
e-mail: jinhak_ryu@coface.com

South Korea
Spain
Sweden
Switzerland
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COFACE HOLDING (THAILAND) CO LTD
622 Emporium Tower, 22th Floor
Sukhumvit 24, 
Klongtoey
10110 Bangkok
Tel.: +66 (02) 664 89 89
Fax.: +66 (02) 664 89 98
e-mail: marketing_thailand@coface.com

Thailand


COFACE WEST AFRICA TOGO
22, Boulevard de la Paix
Immeuble ERAD
Quartier Super TACO
BP 899 Lomé
Tel./Fax: +228 220 89 58

Togo
Turkey
UAE
Ukraine
United Kingdom
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COFACE VIETNAM SERVICES

Suite 1719, 17th floor, Gemadept Tower,
N°6, Le Thanh Ton Street, 1st District
Ho Chi Minh City
Tel: +84 8 62 556 928
Fax: +84 8 62 556 801
e-mail: coface_vietnam@coface.com 

Vietnam

FAQ on Trade Credit Insurance

 

Trade Credit Insurance

  

What is Trade Credit Insurance and what does it do?

Trade Credit Insurance is a financial risk management tool which covers the losses sustained by a firm because of the non-payment of a trade debt. It provides cover for many of the commercial and political risks faced by a business when selling goods in domestic and export markets.

 

 

Do I need Trade Credit Insurance?

Trade Credit Insurance is for everyone involved in either domestic or overseas trade. It protects your financial position and allows you to concentrate on building sales whilst leaving your insurer to watch over your trade debts.

 

It can be for companies domiciled locally as well as their foreign subsidiaries for their transactions with credit terms up to 180 days.

 

 

What are the advantages of Trade Credit Insurance?

 

-Enhancement of overall credit management function

A good credit management policy encompassing thorough vetting of new and existing clients can significantly reduce risk of late payment. Complementing it with trade credit insurance allows credit management function to greatly ease the restrictions on cash flow.

 

-Peace of mind

One bad debt can destroy an entire year's effort. Trade Credit Insurance reduces repayment risk to the seller.

 

-Exploration of new markets

You know your clients, you have been working with them for years and they are triple-A rated. But products changed and new markets emerged. You have to sell to companies you have never heard of.

 

-Alternative to letters of credit

Trade Credit Insuranace eliminates costly letters of credit and other bank charges. It also prevents buyers from having to tie up line of credit for L/Cs and other credit commitments.

 

-Balance sheet protection

You are a strong company and bad debts from time to time are part of business. But what you want to avoid is the big catastrophe or the sudden accumulation of debts that disrupts the financial structure of your company.

 

-Cash flow relief

Trade Credit Insurance can provide cash flow relief when one of your active customers become insolvent or does not pay. The loss incurred is indemnified by the credit insurer thereby maintaining your cash flow.

 

-Financing

You need working capital and have approached your bank for funding. Your bank asks you to pledge your account receivables as collateral, but also wants to be sure that your receivables are of good quality. Showing to them that the receivables are insured is probably the best answer.

 

-Access to credit expertise

Trade Credit Insurance also provides companies with access to professional credit analysts who provide a sounding board and a second opinion for the company's credit department. This exchange of information is frequently useful in identifying high risk buyers.

 

 

What are the advantages of trade credit insurance to commercial lenders?

 

-Protection against excessive credit losses

If you are presently lending on accounts receivable, you can obtain protection against excessive credit losses on the receivables they pledge for a loan.

 

-Loss payee benefit

A business Trade Credit Insurance policy purchased by your borrower, is written to provide protection against insolvency of a debtor. As the commercial lender, you can be named as the beneficiary of any loss payments made under the policy.

 

-Provision of credit analysis

The credit limits on named buyers are thoroughly investifated and approved by the Trade Credit Insurance underwriters. This eliminates credit analysis and additional detailed work for the lender.

 

-Prevention of future potential losses

Those approved named buyers are monitored throughout the policy period. If detrimental information is obtained, the borrower may be advised so that the credit line on future shipments will either be reduced or discontinued to avoid any potential losses.

 

 

 

 

cover, cost & duration

 

What are the risks covered?

You are covered against non-payment of debt which arises from commercial and political risks.

 

Under Commercial risks, you are covered against the insolvency of your customers and also their defaulting on payment.

 

Under Political risks, trade credit insurance will protect you from financial loss resulting directly from government or political activities in an overseas country (such as government moratorium, non-transfer risks, cancellation of import license, and occurence of war or revolution).

 

 

Which of my customers are covered and can I choose?

Trade Credit Insurance cover is on a total annual sales turnover basis. All customers invoiced on open credit terms are to be covered. However, selected country cover is allowed.

 

Some policyholders only require limited protection. A policy which covers "top trading" customers only for insolvency/catastrophe risks can also be negotiated.

 

The indemnity level is usually 90% which means the insurer will pay 90% of the value of invoices in the event of a claim.

 

 

What is the cost of the cover?

Each policy is priced on a premium rate agreed at the beginning of an insurance period. The premium rate takes into account a number of factors:

 

-Type of industry you are involved in

-Turnover of your company to be insured

-Countries that you trade with

- Number of customers that you have

- Bad debt experiences, etc. (if any)

 

 

What is the duration of the policy?

The policy is usually signed for a one-year insurance period and is automatically renewed at the end of the year if there is no prior notification (at least one month notice). Other insurance period of two or three years can also be considered.

 

Depending on the performance of the policy, terms and conditions for the renewal is discussed at least 30 days prior to the expiry of the policy cover. Otherwise, the existing terms will be automatically renewed.

 


  

 

Commencement

 

When can the insurance cover commence?

Insurance cover can commence only with an approved credit limit. In other words, the policyholder must apply for a specific credit limit for each and every debtor. The amount of this credit limit should reflect as much as possible the maximum outstanding balance that the policyholder has in his books at any one point in time.

 

Example:

Estimated sales turnover for specific buyer: S$6,000,000
Payment terms: 60 days
Requested credit limit will therefore be: (S$6,000,000/12) = S$1,000,000

 

 

Can the credit due dates of the buyers be extended?

The policyholder may grant one or several extensions of due date to their buyers provided the extensions do not exceed the maximum credit period specified in the policy. These extensions can be provided without prior approval from the insurer.

 

If the extension required exceeds the maximum credit period, then a formal request and approval from Coface is needed prior to granting it to the debtor.

 


 

Claims

 

How do I make a claim when my customers do not pay me?

When the trade credit insurance is set up, you will agree on the normal length of time within which you would expect to receive payment from your customers.

 

If payment is not received within an agreed timescale, you must send a Notification of Overdue Payment. If payment is still not received within 30 days from date of notification, a Request for Intervention is required.

 

 

Will all my claims be paid?

All of your claims will be paid, provided that your customers are covered under the terms of the policy and that the amount of debts outstanding falls within the approved credit limits. The actual amount which you receive on each claim will be up to the indemnity level of invoices outstanding. The total amount of claims awarded per policy period will be up to the maximum liability value determined at the beginning of the cover.

 

 

When will I receive payment of my claim?

The agreed percentage of the debt will be paid:

-In the case of an insolvency: within a period of 30 days upon admission of the claim appointed by liquidator

-In the case of non-payment: after a waiting period of 5 months from the date of request for intervention

 

 


 

 

Contact us for further discussion

 

Phone: (65) 6827 8700

 

Email: marketing@coface.com.sg

 

or complete the Online Enquiry Form