07/29/2014
Corporate Publications
Interim financial report, First-half 2014

- Turnover growth of +1.8% on a like-for-like basis
- Customer retention rate increased to 92.3% and production of new contracts up +14%
- Continuous improvement in the combined ratio net of reinsurance at 77.8% (-4.8 points)
- Increase in current operating income of +24% and net result (group share) of +40.4% on a like-for-like basis
Variations in % expressed in comparison with the first half of 2013