Choose Tradeliner: A mid-market credit insurance solution for trade in Singapore

TradeLiner, our mid-market credit insurance solution leaves you free to work with your trade partners without worrying about outstanding invoices. It also opens up financing opportunities and means you no longer have to handle debt collection internally.

Our wide range of options means we can design your TradeLiner contract together so that it is tailor-made for your business or the structure or governance inside your organisation - and so that it meets your specific coverage needs. Here are a handful of concrete examples:
 

• Do you manufacture customised products for a specific client? Do you want to prevent the default of an instructing party in the event that the contract is interrupted? The manufacturing risk option covers you against the risk of customer default during the production period and prior to delivery.
   
• Do you export sales to at-risk countries? The political risk option guarantees your invoices against the risk of non-payment resulting from adverse public or civil events (terrorism, riots, war, restrictive export restrictions, etc.).

1. Assess and monitor your customers’ creditworthiness

Through CofaNet Essentials, you can monitor your customer portfolio, request credit cover, and track changes in your buyers' financial health in real time. Access the information you need to make informed business decisions anytime, 24/7.

2. Recover unpaid debts with ease

If a customer fails to pay, simply submit your claim online. Our global network of debt recovery experts will promptly manage the recovery process on your behalf, both domestically and across 200 countries worldwide.

3. Safeguard your cash flow with indemnification

If debt recovery efforts are unsuccessful within the timeframe specified in your policy, TradeLiner can indemnify up to 90% of the insured debt, helping protect your cash flow and margins. Claims are typically paid within 5 months for protracted default cases and within 1 month for court-confirmed insolvencies.

To further strengthen your protection, you can enhance your policy with a range of optional cover extensions, including political risk, natural disasters, manufacturing risk, subsidiary coverage, consignment sales, cash-against-documents transactions, and advance payments to suppliers.

TradeLiner helps your business manage customer risk more effectively, trade with confidence, and maintain healthy cash flow.

Credit insurance is a solution designed to secure the future of your business and develop your medium size company.
The premium rate for TradeLiner is based on bespoke calculations: it is expressed as a % of your insurable turnover and draws on factors such as the business sector to be covered, the geographical area of your customers, the type of coverage required and the selected options.
Companies often underestimate the cost of outstanding invoices… Are you one of them? Are you aware of the impact of the cost of non-payment on the profitability of your company? Use our simulator to estimate the additional turnover you need to offset this loss based on your margins.

If your B-to-B turnover is between S$7,500,000 and S$15,000,000 on the domestic and/or export market, and you want to protect your invoices against the risk of outstanding invoices (due to bankruptcy or late payment by your customers), then the TradeLiner solution for SMEs is perfect for you: it’s a simple, flexible credit insurance policy. It’s also particularly suitable when your contract is backed by financing.

If your client is pleading a commercial dispute to avoid paying you, our collection managers will check that they are not acting in bad faith in order to conceal their inability to pay. If the dispute is real and bona fide, we will simply suspend our collection process while we let you settle the dispute within the context of your customer-supplier relationship. The guarantee is reactivated once the dispute has been resolved, and the invoice can be indemnified if the customer is unable to settle it. 
You can also take out a specific option that includes insurance for disputed claims.

Rest assured, any reduction or withdrawal of cover for a buyer does not affect transactions already completed and covered. Goods delivered or services provided while cover was in place remain protected under the terms of your policy. Any revised cover decision applies only to future transactions from its effective date, helping you manage risk while retaining protection for past sales.